Personal Clients

We aim to collect personal data only to the extent necessary for us to provide our services to our clients and for other agreed purposes. Where personal data is required for us to provide services to our clients, we request that our clients provide all necessary information or we procure this from third parties acting on our client’s instructions.

We provide a range of services to personal clients. We may therefore process a range of personal data, as is appropriate for the performance of services, including contact details, business activities, family information and financial information such as details of income, taxation, financial interests and investments.

Certain services may also require us to process special categories of personal data such as race or ethnic origin, physical and mental health, criminal records, and political, religious and philosophical beliefs. We will only process such personal data with the individual’s consent or as required by law.

We may use personal data  concerning our personal clients for the following purposes:

  • Provision of professional services – We undertake a wide range of services, including Audit, Tax, Advisory and Outsourcing services. We may have to process personal data in order to perform such services and/or provide advice and deliverables to our clients.
  • Managing, administering and developing our business – We process personal data in order to manage our relationship with clients, develop our business and services, maintain and develop our IT systems, manage and host events, and to administer and manage our website, systems and applications.
  • Quality and risk management and security – we use various measures to protect personal data and other client information, which include monitoring the services provided to clients to detect, investigate and resolve security threats. Such monitoring may involve processing personal data, for example the automatic scanning of email correspondence for threats. Our client take-on procedures involve processing personal data that may be obtained from publicly available sources (such as sanctions lists, criminal convictions databases, and general internet searches) to identify any risks relating to individuals and organisations that may prevent us from working for a particular client or on a particular engagement.
  • Providing information about our services to our clients and audited entities – unless the relevant. individual has opted-out, we may use client or audit entity business contact details to provide information about our services and activities and events that may be of interest
  • Compliance with legal obligations – as a regulated firm, we are subject to various legal obligations that may require us to process and/or retain personal data held on our client files.

Where we process personal data for the above purposes, we rely on the following lawful bases:

1. Where it is necessary for performance of contractual obligations.
2. Where it is necessary for performance of legal obligations.
3. Where it is in our, or a third party's, legitimate interests, provided that:

i. the processing is necessary to pursue the legitimate interests;
ii. the data subject’s interests do not override the legitimate interests; and
iii. the data subjects have the right to:

a. request deletion of their personal data, provided they object to our processing and their interests override our own or a third party's;
b. restrict processing of their personal data, provided they object to the necessity of the processing. In such circumstances, processing may be restricted for such time as to allow us to investigate their objections; and
c. object to the processing of their personal data in circumstances where such processing is necessary for a legitimate interest, or where processing is used for marketing purposes.